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GUIDE TRAINING WORKSHOPS

Posted by Admin on June 04, 2018

After a fruitful guide-training workshop in Rio de Janeiro last year, we are equally thrilled with the tremendous input and enthusiasm by all of those who participated in this year’s trainings, which took place in Foz do Iguaçu and Salvador last May. 

Among the main objectives was to reaffirm our guides’ understanding of Ideia Tours’ principles and philosophy, its commitment to sustainability, and improve communication and the overall quality of assistance and excursions in our destinations.

A wide range of topics were addressed during the training week, such as expectation setting, service standards, pre- and post-tour responsibilities, do’s and don’ts, sustainability, health & safety, and much more. For one week, our local guides, together with members from Ideia Tours and its partners, engaged in several informative and interactive sessions – leading to a series of improvements to existing services and many ideas for development of new, innovative excursions.

The sharing of experiences and good practices between guides greatly contributed to the results yielded, which we trust will become evident for our travelling passengers, making each trip even more enjoyable!